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As in the past you would receive a Red Reminder utility bill card showing your past due with your Blue utility bill card.
There are no longer Red Reminder cards sent with utility bills.
When you receive your next bill and there is a past due balance, THAT IS YOUR REMINDER. Please call to make arrangements at that time, as previously stated no reminder notices are being mailed.
You must make payment arrangements before you receive the "Hand Delivered" notice. No arrangements will be made after receiving "Hand Delivered" notice.
A notice that Red Reminders were no longer being sent was printed on your last month's utility bill.